Front End Dev & UX Designer. Dancewear designer. Mouflon fan.

To judge or not to judge

I’ve recently run into an instance where I was researching a solution for an issue with a project I was working on. The project involved taking a paper form, scanning it into a computer using Acrobat, using OCR text recognition to extract information, and sorting the form into appropriate folders in Sharepoint based on the information extracted from the PDF.

I ran into a product that would extract certain fields into Sharepoint through stackoverflow, however, when I saw the vendor’s website I became incredulous. Why should I trust a product made by this vendor when their website doesn’t even function up to my standards?

The website looked modern enough upon my first inspection. However, upon closer examination, I realized it wasn’t responsive, their forms’ javascript wasn’t validating correctly, and they ignored basic web development rules such as inserting images in places where some styling would have been more appropriate.

I took a screenshot of the two different phone numbers and their validation result.

Which one is a real number?

Which one is a real phone number?

I decided to give this product a shot. I’ll let you know how it goes. Until then, would YOU trust a digital product if the vendor’s website had such huge errors? Is this a case of judging a book by its cover or being a cautious customer?

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